🔻 The Approach Formula 🔻

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The Approach Formula…

This simple visual represents a dynamic creative communications strategy when determining how to approach another person, no matter what background and/or (dis)ability of that person. The upside down triangle symbolizes the narrowing down to focus on the needs of the other person by giving attention and addressing concerns.

🔻 | Attention | 🔻

When starting a conversation/relating with the other person, pay attention by doing these two things first:

  1. Eye contact

  2. Speak Normal

 🔻 | Adjust | 🔻

Allow your body language, facial expressions, and attention adjust as you learn the other person’s communicative needs:

  • Smile = approachable, accommodating

  • If the person asks for you to speak up, slow down, be more expressive, or whatever, then adjust progressively (do not be abrupt in your adjustments)

  • If visual cues are needed, body language, facial expressions, and appropriate hand gestures (in some cultures, a thumbs up or an ok sign is considered rude) are encouraged

  • If audible cues are needed, verbal directions and descriptions of persons, settings, and objects in the person’s surroundings are encouraged

  • Use the Accommodation Etiquette to discern the process of offering assistance

 🔻 | Absorb | 🔻

You and the other person are connected after having reached a mutually beneficial communication strategy.

 
 
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